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How to place, track and exchange order at Moglix

Know-How to Order, Track, and Exchange Products at Moglix

What will be more exciting than taking advantage of all the incredible deals during a sale at Moglix? Getting your Moglix order delivered at your doorstep, of course! 

If you want to grab the best deals from our website and know how you can easily place an order, we have covered all the steps for you just to make your shopping experience easier. 

In this article, you will know how to place an order, how to track your order and in case if you need to return or exchange your product, how can you do that. Read this blog to know every step. 

How to Place an Order on Moglix Website?

If you are looking for any product for your home, an industrial setup or office, you can visit our website and get the best deal. No matter if you want to place an order for a single product or looking to buy products in bulk, you can do all that on our website. To place an order without much stress, follow the simple steps listed below:

  1. Open google.com on your browser and search moglix.com. You will land on the homepage of our website where you will see several products. 
  2. At the left side, you will see different categories, you can select the desired category from which you want to place an order. For example, If you are looking for safety shoes you can open the category of safety and select the desired shoes. You can also choose a wide range of products from top brands, size and similar. Now, click on the buy now option. 
  3. Once you have picked your desired product, you need to login/signup. Click on the login/sign up option and continue. 
  4. Now as you have logged in or signed up on our website, you will get an option of a tax invoice or retail invoice, you can select an option from these two as per your requirement. 
  5. After that, you need to mention your complete address with the correct pin code to get the product delivered at your doorstep. 
  6. You can also choose your payment mode from multiple options available like COD, credit/debit card, net banking, etc. 

Track Your Order on Moglix

Now, as you have placed an order on our website, the next thing is the delivery of your product. For this, you don’t need to peek through the window while waiting for your ordered product. You can easily track your order on our website in real-time and know where your product has reached. To easily track your order at Moglix, follow the below-mentioned steps:

  1. Visit moglix.com and click the option of track order at the top right corner of the website. 
  2. Clicking on the track order option will give you your complete order journey. 
  3. As the product moves forward, the journey track gets updated.
  4. Here you will come to know where your product has reached. This is how you can simply track your order status from here. 

How to Place an Exchange or Return Request at Moglix?

Though a minimum, there are chances that you want to return/exchange the product that you have received through courier. For example, if you have placed an order for safety shoes and the size does not fit you correctly, you might need to exchange it. You can easily do that at Moglix. We take care of our customer’s needs, and that is Moglix offers the option of exchange or return of any product. However, it is of best interest to read the Moglix return/replacement policy before rasing a return/replacement request here. 

To easily replace/exchange/return request follow the below-mentioned steps. 

  1. Go to your orders. Select the product you want to exchange/return
  2. You will see the return option on that page, click on that. 
  3. In return action, you will see two options in the drop-down, one of exchange and other of return. Select the option as per your requirement. 
  4. Choose your reason from the given options while placing a return or exchange request. 
  5. Select the quantity of the product you have bought. 
  6. You can also mention added comments if required. 
  7. You also get an option to share the product images. You can share 2-4 images of the product. 
  8. After that click on submit and your exchange or return request has been placed. 

These are the simple and easy steps that you can follow to shop from our website moglix.com.

At Moglix, we ensure easy navigation to our customers and fantastic offers for a fantastic shopping experience. And now, as with this article, you are aware of simple ways to navigate across the website, we are sure that you will have a great shopping time at Moglix. Visit our website today and get the best deals and offers on a wide range of industrial products. 

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